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Can't Get Rid Of "safesurf.com" Adware

TechNet Products IT Resources Downloads Training Support Products Windows Windows Server System Center Microsoft Edge   Office Office 365 Exchange Server   SQL Server SharePoint Products Skype for Business See all http://malware-detective.com/uninstall-safesurfs-com/ Please Note: Since the website is not hosted by Microsoft, the link may change without notice. See: "How toReset Internet Explorer settings". (+ "Change or reset Internet Explorer settings") 3a.Turn off/On Internet Explorer. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

I've tried about 6 online tutorials and support sites to get rid of the infection but for some reason can't. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com. Reboot and Test. Proposed as answer by Carl FanMicrosoft contingent staff, Moderator Tuesday, August 30, 2016 9:24 AM Marked as answer by Teemo TangMicrosoft contingent staff, Moderator Friday, September 09, 2016 8:37 AM Friday,

Please refer to the link below to follow the steps to uninstall Safesurfs.com. Hope it will be helpful to youPlease remember to mark the replies as an answers if they help and unmark them if they provide no help. Please refer to the link below to follow the steps to uninstall Safesurfs.com. Microsoft does not guarantee the accuracy of this information.

If we could not uninstall it, we could boot in Safe Mode to uninstall it. Please download and updateMalwarebytesAnti-Malware Free 2.Reboot Windows inSafe Modeand run aFull Scanwith Malwarebytes Anti-Malware. 3. Safesurfs.com usually replaces your default homepage. If you feel the suggestion could be helpful to you, please "mark it as answer" to help other community members who have same questions and find the helpful reply quickly.

The antivirus we run is Sophos and it's also up to date. An error (403 Forbidden) has occurred in response to this request. An error (403 Forbidden) has occurred in response to this request. http://www.tomsguide.com/answers/id-3219183/rid-adware.html Privacy statement  © 2017 Microsoft.

If the issue persists... 4.Download and RunAdwCleaner,RogueKillerandJunkware Removal Tool(Freeware) 5. All rights reserved.Newsletter|Contact Us|Privacy Statement|Terms of Use|Trademarks|Site Feedback An error (403 Forbidden) has occurred in response to this request. Moderator in the Microsoft Community and TechNet Forums My MVP Profile Edited by Vincenzo Di RussoMVP Thursday, August 25, 2016 5:47 PM Proposed as answer by Carl FanMicrosoft contingent staff, Moderator Any advice on how to get rid of the adware would be much appreciated!!

Proposed as answer by Carl FanMicrosoft contingent staff, Moderator Tuesday, August 30, 2016 9:24 AM Marked as answer by Teemo TangMicrosoft contingent staff, Moderator Friday, September 09, 2016 8:37 AM Friday, Thank you Thursday, August 25, 2016 4:35 PM Reply | Quote Answers 0 Sign in to vote Hi Fhillip, It tracks your browsing history and can compromise your security and privacy. If no, please feel free to post back and tell us the current situation in order to provide further help. http://malware-detective.com/uninstall-safesurfs-com/ Please Note: Since the website is not hosted by Microsoft, the link may change without notice.

If we could not uninstall it, we could boot in Safe Mode to uninstall it. Best regards, Carl FanPlease remember to mark the replies as an answers if they help and unmark them if they provide no help. Best of Luck, Vincenzo Di Russo Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003. It's driving me crazy.

Microsoft Customer Support Microsoft Community Forums TechCenter   Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 We have a user that got his computer infected with the "safesurf" adware. An error (403 Forbidden) has occurred in response to this request. Microsoft does not guarantee the accuracy of this information.

Tuesday, August 30, 2016 9:24 AM Reply | Quote Moderator Microsoft is conducting an online survey to understand your opinion of the Technet Web site. Because the case may be closed few days later. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

Hope it will be helpful to youPlease remember to mark the replies as an answers if they help and unmark them if they provide no help.

The computer OS is Windows 7 Professional SP1 up to date. Safesurfs.com usually replaces your default homepage. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.Would you like to participate?